Privacy Notice Tando Creative Ltd. is committed to protecting your personal information. We do not sell, distribute or give out any of our customer's information. We understand how valuable your personal information and privacy is. Only limited personnel have access to our customer database. This way, you can be rest assured that any personal information that you give us, stays with us. What kind of information does Tando Creative Ltd. - Trade collect from customers? Tando Creative Ltd. collects the necessary information such as name, telephone number, mailing address, e-mail address, credit card information, billing information, IP address, etc. to ensure secure ordering process. We use this information to identify our customers. We use your e-mail address to notify you of any promotions and important informational updates we might have. We also keep track of the pages that you visit to help us provide a more personalised browsing experience for you. What do we do with your information? Tando Creative Ltd. use Website Analysis Software to track our website visitors. The information we obtain from the Website Analysis Software is strictly for internal use to aid us in providing better services to our customers. Does Tando Creative Ltd. share your information with other parties? No. Your personal information is never shared with any other parties Can I access my personal information, if so how? You may view, or amend your personal data by logging into your account and changing any of the details held there, eg: change of address, etc. Should you wish to delete your account please contact Tando Creative Ltd by email on sales@tando-creative.co.uk and we will remove you from our system and email confirmation of this to you once this has been carried out. Please note we may contact you prior to competing deletion to ensure it is you who is requesting this and it has not come from an unsolicited source i.e. you personally wish to have your information removed and this is not a spiteful gesture on another's behalf. Cookies A cookie is a small data text file, which a Web site stores on your computer's hard drive (if your Web browser permits). They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are used by websites to save user preferences between visits. Types of Cookies Category 1 - Strictly Necessary Cookies These cookies are essential to using the website. Without these cookies services you have asked for cannot be provided and the website will not function. Category 2 - Performance Cookies These cookies are used for Web analytics, Ad response rates and Affiliate tracking. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. Category 3 - Functionality Cookies These cookies are used for things such as remembering settings a user has applied to a website such as layout, font size, preferences, colours etc. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites. Category 4 - Targeting or Advertising Cookies Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user. Cookies Used on this Website Cookie Name Cat Party Type Lifetime Description PHPSESSID 1 1st Session --- Used for Website Operation osCsid 1 1st Session --- Used for Shopping Cart Operation cookie_test 1 1st Persistent 30 Days Used for Shopping Cart Operation osC_AutoCookieLogin 3 1st Persistent 14 Days Used for Auto Login. Only set if you tick the 'remember me box' Session cookies expire when you close your browser. Persistent cookies have a lifetime set by the website and will retain information that can be used when you reopen a website in the future. 1st Party Cookies are set by the website you are actually visiting. 3rd Party Cookies are set from content displayed on the website from other websites. This can be from advertising or sharing tools such as Facebook, Twitter or Google+. Will I receive any e-mails regarding Tando Creative Ltd. - Product promotions? You will receive product promotional e-mails ONLY if you have elected to receive them. If you wish to be kept informed about our latest offers, promotions and new additions to the Tando Creative Ltd website, you can subscribe to our email newsletters. The only information shared between our main website system and the email system is your email address. You may unsubscribe from our newsletters at any time by following the unsubscribe instructions in any email you receive from us. Please be assured that we do not release, share or sell this information to any other company or business. Children's privacy In order for you to make transactions through our website, you need to be at least 18 years of age. However, this does not mean that we restrict our services to visitors above 18 years of age. If you are under 18 years of age, you need to contact us either via e-mail or phone in order to place any order. We may need your parental permissions in order to setup our services with you. Privacy on other websites Other sites accessible from our site have their own privacy policies and data collection practices. Please consult each site's privacy policy, terms and conditions. Tando Creative Limited is not responsible for the content of third-party web sites or the actions of their respective owners or operators. Policy changes Tando Creative Ltd. - Trade reserve the right to make changes to our policy at any time without any notification. We will notify our current customers of any privacy policy changes through e-mail or our website news update feature. Changes to policy becomes immediately effective upon being posted in this site. Privacy statement contact Questions regarding this Policy should be directed to sales@tando-creative.co.uk This policy was reviewed and updated on 22/08/19 |